Are you a commercially minded sales professional who enjoys building strong customer relationships, identifying new business opportunities, and working with industrial customers? Our client is looking for a proactive and driven Senior Inside Sales / Business Development Representative to play a key role in both account growth and new customer acquisition across a diverse industrial customer base.

This is a fully remote position offering a mix of account management, lead generation, business development, and sales support responsibilities.

The Role

As the first point of contact for customers, you will manage existing accounts, develop new business opportunities, and collaborate closely with field sales colleagues. You will be responsible for driving customer engagement, supporting the sales process from enquiry through to order coordination, and identifying opportunities to increase revenue through upselling and cross-selling initiatives.

This role offers excellent exposure to a broad range of industrial products and customers across multiple manufacturing-related sectors.

Key Responsibilities

Account Management & Customer Development

  • Manage and grow an existing portfolio of B2B customers
  • Develop long-term customer relationships and increase share of wallet
  • Identify and pursue upselling and cross-selling opportunities
  • Prepare quotations, pricing proposals, and commercial offers
  • Handle customer enquiries and coordinate follow-up activities
  • Support the resolution of customer quality-related concerns
  • Maintain accurate CRM records and customer documentation

Business Development & Lead Generation

  • Identify and approach potential customers through phone, video calls, LinkedIn, and other channels
  • Conduct prospecting activities and generate qualified sales opportunities
  • Research target markets, competitors, and potential customers
  • Qualify and manage leads within the CRM system
  • Conduct customer surveys and gather market intelligence

 

What We're Looking For

Essential Experience

  • Experience in:
    • B2B sales
    • Inside sales
    • Business development
    • Customer service
    • Account management
  • Proven ability to build and maintain strong customer relationships
  • Experience working with CRM systems and Microsoft Office
  • Strong communication and negotiation skills
  • Good English language skills
  • Independent, proactive, and customer-focused approach

 Desirable

  • Experience selling into manufacturing, production, engineering, industrial, chemical, packaging, or related sectors
  • Experience working with industrial products or technical solutions
  • Strong commercial awareness and ability to identify revenue growth opportunities
  • Understanding of ERP systems
  • Technical curiosity and willingness to learn a broad product portfolio

Location & Working Arrangement

  • 100% home-based / remote role
  • Candidates ideally located in Western Germany