We are seeking a proactive and detail-oriented Sales Support Specialist to join our client's team in Austria. This role involves supporting their sales team by gathering critical market data, preparing customer presentation packs, and maintaining up-to-date knowledge of industry trends. The ideal candidate will have experience in a sales or retail office environment and possess strong analytical and communication skills.

 

Day-to-day of the role:

  • Visit grocery stores and QSRs to obtain samples and marketplace information, taking photographs of products in-store.
  • Research the market using online platforms for comparative shopping data.
  • Type up marketplace information in a timely, clear, correct, and concise manner.
  • Set up customer presentation packs and use the customer tendering system for existing and new business.
  • Stay updated with the company's product portfolio and specific local industry trends.
  • Perform general administrative duties to support the Sales Team.
  • Keep up to date with customer and competitor ranges.
  • Liaise with the NPD (new product development) department to maintain awareness of product trends and identify opportunities to present new products or cross-sell and upsell products.
  • Attend customer and supplier meetings, representing the company at industry events as necessary

 

Required Skills & Qualifications:

  • Proficiency in Microsoft Suite, including Excel, Word, and PowerPoint.
  • Experience working in a sales or retail office environment.
  • Excellent command of English, both verbal and written.
  • Thorough attention to detail and an organised, methodical approach to work.
  • Ability to manage multiple tasks and deadlines effectively.
  • Strong verbal and written communication and reporting skills.
  • Analytical thinking skills.
  • Capability to establish and develop relationships with internal and external sources.